Enhanced Shared Branching Security Starts - May 1, 2025 

To better protect you from account takeover fraud, the Shared Branching Network is rolling out a new ID authentication process for in-person visits at participating credit union branches.

This new security measure ensures it’s really you accessing your account—not an imposter.

How It Works for Out-of-State IDs:

If you visit one of our Shared Branch locations and present an out-of-state ID, you’ll be asked to complete a quick multi-factor authentication process using a QR code and one-time passcode.

Here's what to expect:

• Scan the QR code in branch or visit verify.coop.org
• Select Your Credit Union from the list
• Enter your member number and last four digits  of your Social Security number
• Upload a photo of your ID
• Take a selfie
• Show the one-time passcode to the teller (valid for 20 minutes)

Pro Tip: You can save your validation for a faster experience next time!

Dakota West Credit Union is dedicated to protecting your identity and your finances with the most secure tools available.

Have questions? We’re here to help:
📞 1-800-411-7590
📧 dwcu@dakotawestcu.org