What’s Going On In Your Account?

Some of us may have entered adulthood fully engrossed in the digital age, while others may have watched the development of online technology advance from dial-up, to wireless, to mobile technology. Regardless of how we arrived here, we can all benefit from the ability to know at any given moment exactly what is going on in our checking or savings accounts thanks to online account access.

A generation ago, the most you could ever know at any given time was a balance inquiry at your local ATM. Two generations ago, you could only know what checks cleared your account by getting a monthly statement in the mail or visiting a branch to inquire. Now, you can know what’s going on in your account right now – this very minute – or later tonight, or on Sunday morning if you prefer thanks to mobile and online services.

Do you know that 81% of people utilize this technology? But are you taking advantage of all the services available to you? Dakota West offers dozens of how-to guides to help you navigate your online account or make the most of our mobile app, but the true value of being able to access your account anytime you like is to have more control over your own finances.

Our Rewards Checking partner, Kasasa, offers several suggestions on how you can automate your money-movement and investing services to take advantage of the technology designed to serve you. Whether navigating an app is second nature to you, or if you can brag about the digital advancements you have witnessed and conquered, Dakota West’s online account access is designed to connect you with your money so you’ll always know what’s going on in your accounts.

Get Help Getting Started Online

QUESTION: How many Dakota West members utilize online or mobile account services?

ANSWER: That’s a trick question – everyone has access to their accounts electronically, but you may not know all the features available to you. If you think online services aren’t your cup of tea, or you only use one or two features, we designed our new Online Access Resource Center to guide you through all our features you’d like to use, or get started using.

Starting today, you can learn about every feature of our online services, from logging on, to updating your address, to reviewing your statements. Our app is designed to give you access to your accounts all day every day, even outside of our branch hours. Our Online Access Resource Center provides answers and information when you need them.

Do you want help setting up a bill payment?

Did you forget your password?

Do you want to send money to your daughter?

All of these features are available directly to you, and you can use the Online Access Resource Center to get instructions, tips, and quick-reference guides to walk you through each service.

If you’d like a hand getting started using our online or mobile services, click here to access the site. Once you log in, you can look for the Help & User Guides link within the Settings to be taken directly to the Online Access Resource Center. And if you’d still like a little personal help online, we have a special team of Online Access Resource Team Members, but you know us better as Dakota West employees. Let us help you get started online.