Why Online Accounts?

Why do you use online account access to manage your finances?

Data suggests younger Americans are more apt to use online account access because of their nearly life-long connection to computers and now, mobile devices. But utilizing online account services is more than about the technology expertise of our members, it’s about having a pulse on your finances at any time.

Logging into an online account securely from a desktop computer, a laptop, a tablet, or even the phone in your pocket gives you real-time details about your account status. Did that check clear my account? Did my direct deposit get added to my balance yet? When is my next loan payment due? Online access gives our members immediate answers to your questions that can save you a visit or call to a branch, especially if it’s an evening or weekend when the question arises. Or if we suddenly find ourselves shuttered in our homes for extended periods of time.

Our mobile app is designed to be user friendly. Whether using mobile deposit to take a picture of a check, or reviewing your debit card purchase on the new MY Cards mobile app, Dakota West makes it easy to connect our members more closely with your money.

If you want to give online account access a try, you can create a username and log on today, but more importantly, you can contact one of our branches and we will walk you through the process and provide you with guidance to feel more comfortable using all the features and tools. We’ve created How-To Guides on our Member Services page so you can feel comfortable with the features that put your money in your control. We are here to serve you, and that includes making your access to your money quick and easy.

If you are an active user of our mobile app, please feel free to leave a review when you are visiting your device’s app store (Google Play or the iPhone App Store). Let others know about the advantage of mobile account access.

Credit & Debit Card Security

In this digital age, we have the ability to keep track of everything from where our kids are driving to how much cash we are spending. We take the necessary steps to keep our information secure, to keep the screens on our phones from cracking, and to be aware of our surroundings when traveling.

Despite all the ways we try to keep ourselves and our belongings safe, we cannot do it all alone. Here at Dakota West Credit Union we recently rolled out new enhancements as part of our Core Conversion, which include new credit and debit card security services.

Whether in your email, on your phone, or via text message, we are making sure we help you keep your cards secure. As for your son’s driving and the screen on your daughter’s phone, those challenges are here to stay – and good luck with those – but we are working to make fraudulent card activity something we help our members avoid.

Even as a business owner with multiple credit cards in the hands of multiple employees, you can be assured that alerts are brought to your attention. You can receive alerts whether your personal credit card or debit card is in your pocket or connected to your student away at college. We partner with you, your teams, and your family to keep your Dakota West debit and credit cards secure.