What are your plans for the holidays? It may still be a little early to finalize where you’ll be sitting down to your Thanksgiving dinner or where you’ll be unwrapping presents this Christmas, but there is one way to make sure your holidays are not filled with unwanted surprises: call your local branch and set up travel alerts for your Dakota West Mastercard® Debit and Credit cards.
While we monitor your usage for charges that may be unexpected, we also want to be sure your card is fully accessible if you are going to be visiting family across the state, or back home from your current work location. By providing specifics of where you will be during this increased travel season, we can be sure your cards are always available when you need them.
Of course, because there is often more activity on your card, the risk of a fraudulent or unapproved transactions can be prevented when card controls and travel alerts are in place. In addition to notifying us before you hit the road, you can also take advantage of the MY Cards mobile app to set locations based on your travel, transaction alerts, and even turn your debit or credit card on and off in real time.
While many of our members may decide not to travel far this season, It's still a good idea to take control of your Dakota West cards with an extra layer of protection this holiday season. Even if you are just traveling to Fargo to see your new grandbaby or headed to Deadwood for New Year’s Eve, as soon as your plans are final, give us a call before you go. Let us help keep your cards, and your money, safe.
Dakota West MY Cards
Not a week goes by that we hear a news story about a security breach or a new scam. To protect yourself and your money, Dakota West is rolling out a new tool allow you to keep tabs on your debit and credit cards.
Introducing Dakota West MY Cards – a new app that gives you control over a variety of card features. You now have the ability to turn your card on and off to secure your card whenever you choose. You can set spending limits on your card, or simply add alerts when card-related transactions over a certain amount are completed. You can even disable specific retail services, such as online purchases or alcohol sales.
Having control over your cards gives you more ability to manage your spending and be aware of transactions on all your cards. Whether your cards are snug in your wallet or away at college with your student, you can keep tabs on where your dollars flow.
To learn more about the features of the Dakota West MY Cards app, visit our website. From your phone, click on the App Store or Google Play apps to search for “Dakota West Credit Union MY Cards” and download the app to your mobile device. You’ll create your own logon to keep your data secure, and have the ability to manage your cards from anywhere you go.
In meetings and planning sessions and work groups, we have spent more than a year preparing for our new operating system – our new core. Early on in the process this day felt so far off that it was hard to imagine all the ways we would be able to eliminate slow processes and start focusing even more on our members. As our “Go Live” date neared, we began to see those enhanced tools taking shape and emerging as improvements and ways in which we could better serve you.
Now we can proudly say we have transitioned to a stronger, more efficient, technologically healthy core operating system. On the outside, we are the same faces you see when you wander into your branch, when you pull through one of our drive-through windows, or when you call and speak to our Member Service Representatives. But behind each of us, our new core is providing the state-of-the-art functionality we need to continue to improve the ways we support and serve our members.
Throughout the summer we will share with you details of the enhanced services and new product offerings, including Premium Overdraft Protection, urgent card alerts to keep our members aware of questionable card activity, refreshed account statements, and ways to send money to other members and individuals outside of Dakota West Credit Union.
If you have questions about our new products and services, we are here to provide answers. Stop in, give us a call, or send us a message. Your financial health and the security and the services you expect from Dakota West Credit Union will continue to keep us focused on keeping us in our best shape for the future.
