As we continue to share information about National Cyber Security Awareness Month, Dakota West wants to make sure our members are recognizing ways to help prevent identity theft, such as implementing a three-layer security to our online and mobile account access.
Our partners at Kasasa want to share tips on how to help prevent identity theft. While it may make sense to think avoiding the use of the Internet would reduce identity theft, there are still a variety of ways information can be compromised. More importantly, accessing your accounts online on a regular basis is more likely to help you notice when a transaction occurs that you did not authorize. The first line of defense for many users is having a frequent and regular review of your accounts, which is much easier to do using an online or mobile platform.
Reviewing your credit on a regular basis also helps you be aware of lines of credit that may be drawn in your name. This scam can also happen to other family members, such as young children or seniors. Helping our family members be aware of their personal finances by requesting a free annual credit report is another way to maintain control of you and your family’s personal finances.
Ethan Kobos, who is currently studying Cyber Security at the University of North Dakota recently shared with us one of the easiest/most common ways individuals can protect themselves from identity theft.
“By changing your password just once or twice a year, it can greatly reduce the chance that someone could acquire it. This does not mean to add a number on the end and start counting, create a full password from scratch. There are softwares that manage all your passwords and will create something that is hard to break, but you will not be able to remember easily.” If you don’t know where to begin looking for password software, Kobos suggests applications such as LastPass.com.
Learn more about National Cyber Security Awareness Month and how to protect your family’s finances at the National Cyber Security Awareness website, or reach out to Dakota West to find out how we are providing additional security for your debit and credit cards or how we are securing your online identity. Be sure to access your online accounts on a regular basis to maintain an active involvement in your personal finances and spending. We want to make sure you have the tools you need to be safe and secure online.
What’s Going On In Your Account?
Some of us may have entered adulthood fully engrossed in the digital age, while others may have watched the development of online technology advance from dial-up, to wireless, to mobile technology. Regardless of how we arrived here, we can all benefit from the ability to know at any given moment exactly what is going on in our checking or savings accounts thanks to online account access.
A generation ago, the most you could ever know at any given time was a balance inquiry at your local ATM. Two generations ago, you could only know what checks cleared your account by getting a monthly statement in the mail or visiting a branch to inquire. Now, you can know what’s going on in your account right now – this very minute – or later tonight, or on Sunday morning if you prefer thanks to mobile and online services.
Do you know that 81% of people utilize this technology? But are you taking advantage of all the services available to you? Dakota West offers dozens of how-to guides to help you navigate your online account or make the most of our mobile app, but the true value of being able to access your account anytime you like is to have more control over your own finances.
Our Rewards Checking partner, Kasasa, offers several suggestions on how you can automate your money-movement and investing services to take advantage of the technology designed to serve you. Whether navigating an app is second nature to you, or if you can brag about the digital advancements you have witnessed and conquered, Dakota West’s online account access is designed to connect you with your money so you’ll always know what’s going on in your accounts.
Meet Nathan Stoker
If you’re stopping by our Watford City branch, you may have the opportunity to visit with Nathan Stoker, our Member Service Manager, who leads a team of five assisting our members with branch services. Nathan might also sit with new members and guide you through the process of opening a new account. Nathan could be the face at the drive-through on Saturday mornings, or he might be behind the wheel of a McKenzie County Ambulance, or plowing your driveway in the winter.
Nathan worked in law enforcement, but decided to make a career change and last year received his bachelor’s degree from Southern New Hampshire University. “I wanted to take a new course with my life, and began working with Dakota West as a Member Service Representative.”
Moving to the Bakken region from Wyoming during high school, his family followed opportunities in the energy industry to settle in Watford City. Family time consists of camping and getting together with his parents, brother, sister, and including his extended family in southern Utah. He even journeyed to South Africa for two years on a mission trip.
One of the most common questions Nathan receives from members relates to the frequency with which he helps new members open accounts: what do you need to become a member? “That’s a two-fold answer,” he explains, “as there’s documents required to open any account, such as a proof of address, but many new members ask about what is required to belong to Dakota West Credit Union.”
Credit union membership varies, but for our members, it is simply a matter of living in or around one of our communities. Although Nathan admits he uses the question as a way to get to know new members and create lasting relationships with them.
If you’re interested in starting a relationship with Dakota West, stop by any of our branches and open a new account. You might find yourself sitting with Nathan and becoming a part of his Dakota West family.
Get Help Getting Started Online
QUESTION: How many Dakota West members utilize online or mobile account services?
ANSWER: That’s a trick question – everyone has access to their accounts electronically, but you may not know all the features available to you. If you think online services aren’t your cup of tea, or you only use one or two features, we designed our new Online Access Resource Center to guide you through all our features you’d like to use, or get started using.
Starting today, you can learn about every feature of our online services, from logging on, to updating your address, to reviewing your statements. Our app is designed to give you access to your accounts all day every day, even outside of our branch hours. Our Online Access Resource Center provides answers and information when you need them.
All of these features are available directly to you, and you can use the Online Access Resource Center to get instructions, tips, and quick-reference guides to walk you through each service.
If you’d like a hand getting started using our online or mobile services, click here to access the site. Once you log in, you can look for the Help & User Guides link within the Settings to be taken directly to the Online Access Resource Center. And if you’d still like a little personal help online, we have a special team of Online Access Resource Team Members, but you know us better as Dakota West employees. Let us help you get started online.
