Dakota West Credit Union values your privacy. If you wish to delete your online banking account (the account you use to log in to our online banking system and our mobile app), simply send an email request to dwcu@dakotawestcu.org
Please type “Remove App Account” in the subject line of your email and provide us with a good phone number to reach you at. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.
Upon execution of this request, Dakota West Credit Union will delete all associated data held in our digital and internet banking system. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services. Your accounts will remain active, and your accounts transaction history will remain in our main system history as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.
If you should have any questions, please give us a call, 800-411-7590 and we will be happy to assist you.
A New Look, A Better Experience
We’re excited to introduce the all-new Dakota West Credit Union website! Thoughtfully redesigned with you in mind, this upgrade brings a cleaner look, improved accessibility, and intuitive navigation—making it easier than ever to manage your financial life online.
What’s New?
Streamlined navigation
Mobile-friendly design
Enhanced accessibility for all members including a Spanish translator feature
Simplified login and account access
Fresh new look — same community-first service you trust
Thinking about a new car, home, or personal loan? Use our loan calculator right from the homepage to explore your options, estimate monthly payments, and feel more confident before you apply.
Whether you're managing accounts, applying for a loan, or just exploring what we offer—our new site helps you get there faster.
Kasasa Protect™
Fraud is on the rise. Stay prepared with KASASA PROTECT™.*
There's a battle underway for your identity, and criminals don't fight fair. Make sure you're ready. This one-stop defensive strategy helps protect you against identity theft, credit card fraud, data breaches, and other deceptive attacks. Kasasa Protect operates around the clock monitoring your sensitive information, providing reports, and intervening as needed.
Whether proactively assessing threats behind the scenes or deploying head-on restoration services should something occur, Kasasa Protect is always battling for you.
BENEFITS
Comprehensive identity protection and restoration solution
Employs around-the-clock monitoring for fraudulent activity
Immediately alerts you to any suspicious activity
Quick, hands-on process of restoring your information should fraud occur
Full suite of offerings, including:
24/7 credit monitoring
Annual credit reports
Monthly credit score tracker
Dark web monitoring
Lost wallet protection
Identity restoration
Around-the-clock notices about important changes in your credit report, including:
Loan data
Inquires
New accounts
Judgments
Liens
Funds directly deducted from your checking every month - no credit card needed
Exclusive pricing for all checking account holders - $7.99 per month
Not locked into a contract; no time commitment necessary
Sign up for Kasasa Protect at any of our branches today. Upon enrollment, Kasasa Protect starts working immediately. However, be sure to log in and verify your identity so that you can get the most value out of this service. Just check for your activation link or visit secure.kasasaprotect.com.
*Optional Add-on Service: Dakota West Credit Union offers Kasasa Protect, an optional Identity Fraud Protection And Restoration Service that includes identity theft, fraud protection and breach resolution through a separate, third party that can be added to your Kasasa Cash®, Cash Back® or another account. This add-on service (a) requires your explicit authorization to add these Identity Fraud Protection Services (‘opt-in”), (b) charges a separate monthly fee and (c) can be cancelled at any time. Kasasa Protect: Identity Fraud Protection And Restoration Services: “Kasasa Protect: Identity Fraud Protection And Restoration Services” collectively includes the following comprehensive services (collectively “Services”): (1) Credit Services: (a) Reports: an annual credit report from Experian; (b) Scores: a monthly credit score from Experian; and (c) Plotter: a visual twelve (12)-month history of the consumer’s monthly credit scores from Experian. (2) Monitoring Services: (a) Public Records: Monitors name, address & Social Security Number (SSN) across public records; (b) Dark Web Monitoring: monitors across social networks, chat rooms & black market web sites for personally identifiable information including social security numbers; phone numbers; email addresses; bank account and routing numbers; credit and debit cards; and medical identification numbers; (c) Credit Bureau: monitors for and will provide an email if credit inquiries, new lines of credit, derogatory credit, name changes or changes in address are detected in the consumer’s Experian credit file; Credit monitoring occurs only on the credit file associated with the purchasing consumer, and does not monitor, compare or cross reference the credit file associated with the purchasing consumer to any other credit files maintained by the applicable credit bureaus. 3) Resolution Services: (a) Recovery Services: a professional Identity Recovery Specialist will assist the consumer identify, dispute, expunge any fraudulent activities and (b) Lost Wallet Services: Cancellation & replacement assistance for lost or stolen credit cards and personal documents lost due to loss or identity theft.
Terms & Conditions:
Kasasa Protect services are provided by CSID, a part of Experian Information Solutions, Inc. (“Experian”). There are two (2) Kasasa Protect terms and conditions, one governing the program’s Services and the other governing the program’s online portal, which you must agree to: (1) Services: Terms & conditions can be retrieved at a Dakota West Credit Union branch location. (2) Portal: Terms & conditions can be retrieved online by using the following link: secure.kasasaprotect.com. (“Portal”) Fees: Kasasa Protect services are provided for a monthly fee of $7.99. Kasasa Protect is available to a secondary accountholder listed on a joint account for an additional monthly fee of $3.00. Fee(s) will be automatically debited from your account on the third (3rd) of each month. Fee(s) begin on the third (3rd) of the month following your enrollment date and will end one (1) day after Dakota West Credit Union has processed your cancellation request. Changes & Modifications: Kasasa Protect’s Services, fees, and providers are variable and may change with proper notification from our [bank/credit union] or Kasasa, Ltd. Changes in terms, conditions, services, fees and / or providers, if any, will be posted on the Kasasa Protect site located at secure.kasasaprotect.com. We encourage you to refer to this site on a regular basis for Services information. Requirements: To utilize Kasasa Protect you must: (1) be eighteen (18) years of age or older, (2) be a resident of the United States or any of its territories, and (3) register and maintain your unique email address (joint accountholders must each provide unique email addresses for this service) via the Kasasa Protect online portal. Enrollment: To receive Kasasa Protect’s Services, you must (1) agree to the Kasasa Protect Services’ Terms & Conditions and (2) establish the Services’ monthly billing and (3) provide an accurate email address. Upon completing these three activities you will be enrolled in the program. (“Enrollment”). The date upon which these activities are completed will be your enrollment date (“Enrollment Date”).
Verification:
Within one (1) business day after Enrollment, Kasasa Protect will provide you with an email that includes a link to secure.kasasaprotect.com and your subscriber number. After entering your subscriber number, you must verify your personal information. You agree to provide accurate, current and complete information about yourself. You agree to not misrepresent your identity. You also agree to maintain and update this information, including your email address on a regular basis to ensure its accuracy. Failure to provide and maintain accurate and complete information may prohibit your use of the Services or result in errors in information generated. (“Verification”).
Portal Alerts & Notifications:
Upon verifying your personal information and agreeing to the terms and conditions associated with the Kasasa Protect portal, you will be able to receive alerts and notifications through the portal. Email notifications will be sent to the email address you maintain at secure.kasasaprotect.com. You understand, acknowledge, and agree that in order to receive the full complement of Services, including receiving Services’ alerts and notifications via the Kasasa Protect portal, you must first verify your identity and register and maintain your email address at: secure.kasasaprotect.com. Availability of Services: All items under these three (3) comprehensive services are available to you as identified below.
Credit Services: After verification, you will be able to view all items listed under Credit Services, including credit information and alert details via the portal.
Monitoring Services: All items listed under Monitoring Services will begin upon Enrollment. Viewing of Monitoring Services alerts is available upon Verification.
Restoration Services: All items under Resolution Services are available upon Enrollment.
Cancellation:
You may cancel your Services at any time by notifying your financial institution of your decision to cancel. Written notices should be sent to Dakota West Credit Union, PO Box 1496, Watford City, ND 58854. Verbal requests should be directed to 1-800-411-7590. Cancellations may take one (1) or more business days to process. When cancelling, your then current month’s fee will not be reimbursed or prorated. The Services’ monthly fee will not be charged for the following month after a cancellation request has been processed by your financial institution. Closure of Checking Account: Should your checking account be closed by you or Dakota West Credit Union, any add-on products / services associated with that account, including Kasasa Protect, will also be terminated at the same time. Your then current month’s account and/or Kasasa Protect fees will not be reimbursed or prorated. The monthly fee(s) will not be charged for the month following termination. Legal Notices: (1) Federal Notice. Even without our plan, you have the right to a free credit report from each of the three major credit bureaus through annualcreditreport.com or 877-322-8228, the only authorized source under federal law. (2) Dakota West Credit Union Notice. Dakota West Credit Union shall not have any liability for the accuracy of the information contained in the credit reports provided through these Services including any liability for damages, direct or indirect, consequential or incidental. Kasasa Cash, Kasasa Cash Back, and Kasasa Protect are trademarks of Kasasa, Ltd., registered in the U.S.A. CSID and Experian are registered trademarks of Experian Information Solutions, Inc.
FinCEN Beneficial Ownership Information for Businesses
In 2021, Congress passed the Corporate Transparency Act on a bipartisan basis. This law creates a new beneficial ownership information reporting requirement as part of the U.S. government’s efforts to make it harder for bad actors to hide or benefit from their ill-gotten gains through shell companies or other opaque ownership structures. As of January 1, 2024, many companies in the United States will have to report information about their beneficial owners, i.e., the individuals who ultimately own or control the company. They will have to report the information to the Financial Crimes Enforcement Network (FinCEN), a bureau of the U.S. Department of the Treasury. Each business is obligated to determine whether or not they are required to report information about their beneficial owners and to accurately report the required information. The links below to the Small Entity Compliance Guide and FinCEN’s Beneficial Ownership FAQ can assist you in determining if you need to file, how to file, and what information is required. You can also click on the Report Beneficial Ownership link to go directly to FinCEN’s reporting site.
